Privacy Policy & Disclaimer

Privacy Policy

It is the policy of Snow & Sauerteig LLP to conform and abide by the Health Insurance and Portability Act of 1996, and to also abide by PHI privacy regulations of 2003 and PHI security regulations of 2005 and ARRA of 2009 Title XII HI-TECH ACT of February 17, 2009. The following will serve as Snow & Sauerteig LLP’s manual for compliance with the above laws and regulations as it pertains to security and privacy of medical information that we may receive as a result of our representation of several medical groups. We are designated a Business Associate to the medical providers who are termed covered entities. We also have various sub-contractors who act as our Business Associates in pursuance of our collection activities. The information you provide is shared only with authorized Snow & Sauerteig LLP employees and, if required, the creditor or third party in association with the related matter. Snow & Sauerteig LLP utilizes technological and operational security to protect personally identifiable information from loss, misuse, alteration, or destruction.

Information We Collect

We collect personal information in several ways, including:

From Creditors and Clients. When an account is referred to Snow & Sauerteig LLP, the creditor or client provides information including, but not limited to, your name, address, telephone number, email address, account number, balance, and payment history

Directly From You. We collection information you provide to us directly, whether you contact us by telephone, email SMS text message, through our website, or other communication channel.

Automatically. When you visit our website, we may collect certain information automatically, including your IP address, browser type, device information, and browsing activity.

How We Use Your Information

We use personal information to:

  • Provide collection services on behalf of our clients

  • Verify your identity and account information

  • Communicate with you regarding your account, including by telephone, email, mail, and SMS text message

  • Process payments and other account activity you authorize

  • Comply with applicable laws and regulations

  • Respond to legal process and government requests

SMS/Text Message Communication

Consent to Receive Text Messages. By providing your mobile telephone number and agreeing to receive text messages from Snow & Sauerteig LLP, you expressly consent to receive recurring automated marketing and informational text messages (including SMS and MMS) from Snow & Sauerteig LLP, its agents, representatives, affiliates, and service providers at the mobile telephone number you provide. You understand and agree that:

  1. Authorization. By checking the applicable box, clicking “Submit,” providing verbal consent to one of our representatives, responding to a text message with an opt-in keyword (such as “START” OR “YES”), signing a written consent form, or otherwise indicating your consent, you authorize Snow & Sauerteig LLP to deliver or cause to be delivered text messages to the telephone number you have provided using an automated system for the selection and dialing of telephone numbers or the transmission of prerecorded messages.

  2. Telephone Number. You authorize text messages to be sent to the mobile telephone number you have provided to Snow & Sauerteig LLP, the creditor, or any prior servicer of your account.

  3. Not a Condition of Service. Your consent to receive text messages is not required as a condition of purchasing any goods, services, or entering into any agreement with Snow & Sauerteig LLP. You are not required to consent to receive text messages as a condition of resolving your account or receiving any services.

  4. Message Frequency and Content. Message frequency varies. Messages may include account updates, payment reminders, resolution options, and other information related to your account.

  5. Message and Data Rates. Message and data rates may apply. Please contact your wireless carrier for details regarding your text messaging plan.

  6. Opt-Out. You may opt out of receiving text messages at any time by replying “STOP” to any text message you receive from us. Upon receipt of your opt-out request, we will cease sending text messages to your mobile number within fifteen (15) days, except that we may send a single confirmation message acknowledging your opt-out request. You may also opt out by calling (260) 969-3255 or emailing contact@snowsauerteig.com.

  7. Help. For help or more information, contact us at (260) 969-3255 or contact@snowsauerteig.com.

  8. Carrier Disclaimer. Snow & Sauerteig LLP is not responsible for any delays in the delivery of text messages, as delivery is subject to effective transmission by your wireless carrier. Carriers are not liable for delayed or undelivered messages.

  9. Certification. By providing your consent, you certify, represent, and warrant that: (a) you are the subscriber to the mobile telephone number provided or are authorized by the subscriber to provide consent; (b) you are at least 18 years of age; (c) you will promptly notify Snow & Sauerteig LLP if you change or relinquish your mobile telephone number; and (d) you will inform Snow & Sauerteig LLP of any shared telephone number other which you do not consent to messages being sent.

  10. Privacy. Your mobile telephone number and the information you provide will be used in accordance with this Privacy Policy. We will not sell, rent, or share your mobile telephone number with third parties for their marketing purposes without your express consent.

Disclosure of Information

We will not sell, rent, or lease your personal information to others, and we will not make your personal information available to any unaffiliated parties, except as follows:

  • To agents, vendors, and/or contractors who may use it on our behalf or in connection with their relationship with us;

  • To the creditor or client on whose behalf we are providing services;

  • As required by law, court order, subpoena, or to cooperate with a law enforcement investigation;

  • In a matter of public safety or policy;

  • As needed in connection with the transfer of our business assets; or

  • If we believe in good faith that sharing the data is necessary to protect our rights or property.

Data Security

Snow & Sauerteig LLP takes appropriate security measures to help protect your personal information from accidental loss and from unauthorized access, use, or disclosure. However, we cannot guarantee that unauthorized persons will always be unable to defeat our security measures.

Your Rights

You may contact us at any time to:

  • See what data we have about you, if any;

  • Change or correct any data we have about you;

  • Request deletion of data we have about you (subject to legal and contractual obligations); and/or

  • Opt out of future communications from us.

Residents of certain states including California, Colorado, Connecticut, Florida, Texas, Tennessee, Virginia, and others, may have additional rights under applicable state privacy laws. Please contact us to exercise any such rights.

California Do Not Track Disclosure

Our web services do not alter, change, or respond upon receiving Do Not Track (DNT) requests or signals in browsers.

Changes To This Privacy Policy

If our information practices change in a significant way, we will post the updated policy on our website. We encourage you to review this Privacy Policy periodically.

Disclaimer

The materials on this website may be considered attorney advertising in some jurisdictions. These materials are for informational purposes only and are not for the purpose of providing legal advice. Your use of this website does not create an attorney-client relationship between you and snow & Sauerteig LLP. While we are happy to have you contact us, merely contacting Snow & Sauerteig LLP or any Snow & Sauerteig LLP attorney does not create an attorney-client relationship until an agreement has been reached between you and the firm to handle a particular matter. Please do not send confidential information to us until a
Snow & Sauerteig LLP attorney authorizes you to do so. Until you receive such authorization, any unsolicited request or information received will not be considered confidential or privileged and will not preclude
Snow & Sauerteig LLP from representing a party in a matter adverse to you.

Contact Us

If you have any questions about this Privacy Policy, please contact Snow & Sauerteig LLP at:

Snow & Sauerteig LLP
203 E Berry Street, Suite 1100
Fort Wayne, Indiana 46802
Telephone: (260) 969-3255
Email: contact@snowsauerteig.com

Effective Date: January 28, 2026